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Whats the underlying philosophy behind the concept of “We Work for the Drivers”?

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Whats the underlying philosophy behind the concept of “We Work for the Drivers”?

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To explain the concept that We Work for Our Drivers, it’s important that first you understand that it’s our drivers that are doing the work we get paid for. If the driver isn’t able to successfully do his job, none of us collect a pay check either, so it all starts with him. By saying that, internally everyone in the organization is supporting the activity of that driver. It all starts with the driver picking up the load. It finishes when the driver delivers that load and goes to pick up the next load. And once everybody in the organization started feeling that instead of using the driver as just a pawn to get to that profit line, they started understanding.

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