Whats the true meaning of unified communications?
Unified communications, or UC, can mean many different things, depending on where your industry focus happens to be. In the more collaborative way of viewing unified communications, there’s a core set of integrated applications typically built around electronic messaging, inbound fax, and voice messaging from some form of fixed communications. Many of the VoiceCon vendors who showed off more collaboratively focused software would include that core feature set and then add other collaborative applications on top to distinguish their products from the multitude of others on the market. What the vendors will throw into their collaborative products will of course vary across the vendor landscape. But here’s a sampling of what I’ve seen most recently at VoiceCon. First, vendors will enhance or integrate their core application offerings such as electronic messaging, fax and voice messaging. Also expect there to be some form of instant messaging (IM). Businesses are starting to learn this can
