Whats the story with the US Rolex Service Centers?
While the majority of comments about Rolex service are positive (a common observation is that the watch came back looking just like new) some forum members have had poor experiences with some of the Rolex service centers. Rolex NYC seems to have gotten more negative feedback than either Dallas or Beverly Hills, but the frequency of complaints is so slow that the maintainer of the FAQ thinks it may not be statistically significant. Also, Rolex does appear make good faith efforts to rectify all service problems.
