Whats the status of my order, which I placed one week ago?
• Somehow I placed duplicate orders. How do I cancel one of them? • Why there is no shipping charge showing on my order? • The shipping charge seems high What’s my order number? Your order number is a numeric number and is shown in several ways. First it is shown on the online order confirmation immediately after you place your order. Second, it is shown in the Subject of your first order confirmation e-mail. Example: “order directron-1234567 from Directron.com” “1234567” is your order number. Third, your order number is also on the Subject of the second e-mail confirmation. We encourage customers to reference your order number whenever you contact us by e-mail or phone. For return merchandise authorization (RMA) requests, your new order number is your RMA number. You can track your RMA status the same way as you track your regular orders. How do I track my packages? If your package was shipped by UPS, you can track it easily with your order number on our web site. You can do this at s
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- Whats the status of my order, which I placed one week ago?
