What’s the purpose of the Employee Assistance Program (EAP)?
It provides confidential, professional counselling to help overcome such personal problems as emotional distress, marital difficulties, problems with children, or abuse of alcohol or other drugs. In addition, it provides referral services for financial or legal assistance. • Who is eligible? All full-time and permanent part-time employees and their immediate family members. • When I call the EAP what can I expect? When you call, give your name and identify that you are with Nipissing University. You can expect a return call from a qualified counsellor within 24 hours. After a brief telephone conversation an appointment will be offered to you within five working days. • Why should I use the EAP instead of services covered under the medical benefit plans? The EAP is not offered as a replacement for services covered under the medical benefit plans, but to complement them. The EAP service deals with short-term problems and provides referrals to specialized or long-term services. • If the E
