What’s the latest in Customer Service at Royal Sundaram?
Customer Services has a new look with a range of new initiatives around the corner. – Claims related calls are now directly routed to the claims team via the toll free number. – Strengthening of Inbound Call Center to handle calls by both the teams at Chennai and Gurgaon. – Email Response Management System (ERMS) through the Talisma Application for quicker and precise response to customer queries. – Grievance Redressal cell to address all Customer Grievances.