Whats the difference between Web Content Management and Collaboration/Community/Social technology?
For the most part, these are two distinct disciplines and technology marketplaces, although they do overlap. CMS technology helps you manage web publishing processes (formal or informal), as well as content destined for the web. Certain Web CMS tools may also help you to manage visitor interaction, including various “social” services like commenting. Collaboration and Community technologies focus more intently on the interaction itself, as opposed to enterprise publishing. Some tools in this space can also support limited types of formal web content management, particularly for websites that are first and foremost community-oriented properties.