What’s the difference between TruBalance and Lock 12?
A11: Both programs provide useful benefits: With TruBalance, half of your monthly usage is insulated from fluctuating natural gas prices, due to changing market prices, because half your usage’s price per therm remains unchanged. The remainder of your monthly usage is billed based on daily market prices. If gas prices fall, part of your bill may decline along with the lower market prices. When gas prices rise, part of your bill may rise along with higher market prices. But, during times of rising prices, half of your usage stays at the fixed price per therm. Also, you’re only billed for what you use. Your monthly bill will fluctuate according to your gas usage, which can be affected by weather conditions and/or your conservation measures. In contrast, under the Lock 12 program, you are protected against fluctuations in your usage due to weather conditions and the changing market price of gas. You pay the same amount each month for the duration of your contract.
