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Whats the difference between the Bronze and Gold support plans?

April 26, 2017Bronze gold plans support

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Whats the difference between the Bronze and Gold support plans?

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The Bronze plan covers five technical support incidents for one authorized user. Request support online or by phone, with a four-hour response time. The Gold plan provides unlimited technical and developer support incidents for up to three authorized contacts from your organization. The premium plan also provides production-server-down support 24 hours a day, 7 days a week. Learn more about LiveCycle Data Services Community Edition support options.