Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Whats the difference between the 711 Choice preferences and the individual relay service providers profile form?

April 26, 2017form individual preferences profile Relay service

0

Posted

Whats the difference between the 711 Choice preferences and the individual relay service providers profile form?

1 Answer

0

Posted

The 711 Choice Form routes your call to the specific CRS provider and/or a specific relay mode (i.e. TTY, HCO, VCO, STS). If you have other call handling preferences, you can fill out a longer separate personal profile form with the CRS providers you want to use. For example, if you do not want the relay operator to type in anything while your call is on hold, you can note that on the CRS provider’s own profile form.