Whats the difference between emoving and deleting a desk or folder?
When you remove a Folder, you are only removing it from the current Desk. When you delete a Folder, it’s completely gone from Agent. When you delete a Desk, you are removing the Desk, but not any of the Folders assigned to it, they will remain in any other Desk they’ve been assigned to, specifically including the All Folders desk, which contains every folder you have in Agent. This FAQ Entry was updated on 08.03.05, please give us your feedback.
