Whats the difference between normal phones, Home Phone and VoIP phones?
Unlike your regular telephone, Home Phone is high quality digital phone, delivered to your home using coax cable. It works the same as your regular phone and requires no special equipment. Home Phone is delivered over a dedicated network, so the digital quality is always high. Yes, Persona Home Phone uses the Internet protocol to provide service, BUT because Persona controls the access network, we can provide a level of service quality equal to the traditional telephone service Persona has engineered the network to ensure voice packets take priority over the Internet packets on the network, guaranteeing call quality through the network. Regarding 911 service, with Persona home phone a 911 call is handled by your local 911 centre, not routed to a national emergency response centre then re-routed. Persona technicians install the eMTA (modem) at the customer address. 911 address information is verified directly to the service address.
