Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Whats the difference between Managed Newsgroup support and the support incidents benefit?

April 26, 2017benefit incidents support

0

10 Posted

Whats the difference between Managed Newsgroup support and the support incidents benefit?

1 Answer

0

10 Posted

With TechNet Managed Newsgroups, TechNet Plus subscribers enjoy unlimited, complimentary support as opposed to the limited number of technical support incidents. Complex break/fix issues that involve extensive research time, issues involving custom-environment or server down situations are not recommended for the newsgroups. Issues of this nature are best handled working with a Microsoft Support Professional using one of your incidents.