Whats the difference between a spot and a stain.?
Professional carpet cleaners refer to a surface mark or substance on the carpet as a spot (example: dried food, dirt, grease) and a discoloration of carpet fibers as a stain (example: Kool-aid, pet urine stains, paints, wines and any products containing a dye). Spots will typically come out with any of our cleaning services whereas stains will require specialized chemicals and labor in an attempt to remove them. Some stains may be permanent. Specialized stain removal processes are charged accordingly.