Whats the difference between a guaranteed program and price cap protection?
A guaranteed program means that your price is fixed at one set price throughout the heating season. No matter how high world oil prices go, your price cant skyrocket. Similarly, with a price cap, you are still protected against price surges. Your rate cannot go higher than the ceiling. But the difference is that with a cap, if the market price falls, your price drops too. Any time our daily rate is lower than the cap ceiling, you pay the lower amount. Our fuel suppliers charge us a hefty premium for offering this flexible protection. While we absorb what we can, we must pass some along in the form of a fee to those customers who choose to have this type of protection.
