Whats the difference between a co-pay and co-insurance?
A Co-pay is a set amount per visit and is usually predictable, unless your insurance company provides us with incorrect information — WHICH DOES HAPPEN! We usually will not find this out until we receive a payment from your insurance company with your copay listed. Co-insurance is a percentage of what the insurance contracted amount is. This is very difficult to determine accurately at the time of the visit, as each insurance company pays a bit differently. For that reason we charge an estimated amount at the time of service. Once we receive the payment for that date of service we will bill you the additional amount or refund the overpayment if that is the case. We must go by what your insurance company has received and allocated to your deductible, even if you feel your deductible has been met. If you paid another provider, but they did not bill until a month later and we bill first, your insurance company will apply your deductible to our service, and the other provider will be requ
