Whats the deal with prepayment for tests and pre-scheduled procedures at St. Helena Hospital?
Some people have been surprised by a request for payment before a pre-scheduled procedure. A financial counselor from the hospital has told them this is how things are now being done. This indeed is how payments for some procedures are now being billed. Rather than billing for your payment, St. Helena Hospital is requesting payment at the treatment date. St. Helena Hospital’s financial counselor, Lea Taylor (967-5754), advises calling ahead to make sure what the co-payment is prior to arriving for the procedure. The co-payment is your portion of the charges according to the PUC Health Care Assistance Plan.
