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Whats the deal with my PCs USB ports?

deal pc ports USB
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Whats the deal with my PCs USB ports?

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Now we’re cookin’ with gas. Note: The following suggestions are what I would do if it were my computer. I’m a dork, screw around with various operating systems on a semi-regular basis, and don’t mind breaking and fixing things. Obviously you’re not me, it’s not my computer, and I don’t know what your level of expertise is. Thus ends the disclaimer. This is the main support page for scanner problems with your exact model. And this would appear to be your exact problem. I’m not sure what steps HP support had you go through, but I would* follow the steps listed in the second link. If that doesn’t work, I’d try to get the PC back to its ‘working’ state pre-printer and pre-iPod and begin troubleshooting each device one at a time by doing the fo

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Collective wisdom might give you better answers if we knew • what model HP printer • how it’s connected to the computer (From your post, I assume via USB, but you know what they say about assuming) • exact error messages (including any funky looking numbers) • what operating system you use, inlcuing version (ie Win XP with Service pack 2, Vista, Win98, Mac OSX 10.4, etc.) Troubleshooting from very generic information is about as fruitful as using ESP to win the lottery, I’m afraid.

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Good points, roma. HP Photosmart C3180 connected via USB to a Dell running Windows XP. The error message is along the lines of “An error occurred communicating with the scanning device. Please ensure that the scanning device is connected properly and try again.

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