Whats the custom-made clothing return policy?
THE CLIENT UNDERSTANDS THAT DUE TO MADE-TO-MEASURE NATURE OF THE GARMENT, ALL ORDERS ARE NOT REFUNDABLE, NOR RETURNABLE, NOR EXCHANGEABLE. SHOULD THERE BE A MISTAKE MADE BY THE TAILOR, THE REMEDY BELLOW WILL BE APPLICABLE. Remedy for mistake made by the Tailor The only exception if the Tailor made an error in the correct measurements given by the Client outside of the definitions given in “Measurements” . In such case the Tailor is obliged to, at his discretion, alter or remake the garment for FREE under the following terms: – If the Tailor requests the Client to return the garment for alternation, the Tailor will reimburse postage (maximum up to US$10) to the Client. – Should the original order is a ‘Rush delivery’, the Tailor will refund US$10 as compensation for the delay. – The garment will be altered or remade EXACTLY to the ORIGINAL measurements and instructions given in the original order. No subsequent amendment is acceptable. (Should the Client request any change to the origin
