Whats the big deal about specificity?
“Specificity is HUGE!” I’ve heard this more than once in my interactions with clients and workshop participants after we utilize the Core Dimensions exercise to identify behaviors that impact workplace trust. For some reason, when we stop to reflect on the impact high specificity, or the lack of specificity, has on our productivity, trust, morale, profits, customer service—we recognize how we might have fallen short, how we might have not offered enough information up-front to create the kind of result we really wanted. Consider these Four Benefits for High Specificity: No Guessing: why do we make people try to read our minds? We can get so caught up in thinking they should know this or I’ve asked them before or they know what I like! Who says they should know? Who cares? Really, you can stand there, not asking for what you want, and you get to be right all by yourself, and you don’t get what you want. How’s that feel? Is it working for you?! Don’t make people guess; be specific, to th
