Whats the Big Deal About Clear Performance Expectations?
A lack of clear performance expectations is cited by readers as a key contributing factor to their happiness or unhappiness at work. In fact, in a poll about what makes a bad boss – bad, the majority of respondents said that their manager did not provide clear direction. This factor affected their sense of participation in a venture larger than themselves and their feelings of engagement, motivation, and teamwork. Critical Components of Clear Performance Expectations The process that results in employees who clearly understand and execute their performance expectations contains these components: • A company strategic planning process that defines overall direction and objectives. • A communication strategy that tells every employee where their job and needed outcomes fit within the bigger company strateg