Whats the Best Way to Solve Conflicts at Work?
Many conflicts in business happen because a manager knows little about leadership which, in turn, requires the best possible listening skills. “Most new managers and many bosses adopt an egocentric attitude and insist: ‘Do what I say. And if you don’t like it, there’s the door’,” says Tom Bray, author of Change Your Attitude: Create Success One Thought at a Time . But the most skilled bosses and managers lessen divergence by doing twice as much listening as talking. If you have a dictatorial supervisor, Bray suggests that you ask for some one-on-one time and explain that two-way communications are very important for getting the best possible job done. “If that doesn’t create any headway, you should ask yourself why you are staying in that job,” Bray says.You’ll also cope better with conflict if you realize that most things in business are in a constant state of change and flux. “We live in such a fast-paced world today, you should expect and embrace change as an opportunity for growth,
