What’s the best way to select feedback givers?
One pre-assessment issue is deciding how to select respondents. People often worry about who will rate them. They worry that some will use this as an opportunity to get even or rate them low because they have very high standards. Who should serve as a respondent? The ideal feedback giver is someone who has had ample opportunities to observe the individual at work. The respondent should be able to give feedback on most, if not all survey items. New employees should be allowed to include respondents from their previous place of employment. Set up simple criteria for managers and employees to help them select feedback givers. For example, you may want to suggest the number of respondents for each category (e.g., one manager, three peers, three direct reports, two internal customers). Customers may have limited opportunities to observe many behaviors on a consistent basis and may need a separate survey. Guidelines for nominating respondents • Nominate individuals you believe will give hone
