Whats the best way to identify projects for Lean Six Sigma?
The good thing about Lean Six Sigma is that there is a whole suite of tools to use to identify projects. An enterprise level Value Stream Map can be used to highlight projects in context to the whole company.A Cost of Quality analysis usually identifies a host of projects to work on and techniques like Voice of Customer and Customer Journey will illuminate the customer’s perspective of what are the important projects to choose.Undoubtedly though, the best way to identify projects is through a strategic deployment process, which takes in to account the external and internal customer perspective and aligns projects and goals to strategic objectives.