Whats the best way to handle conflicts at work?
Our trainees are getting to know each other but they don’t always like what they see. There’s tension about who has said and done what. Lighthearted banter turns into bickering. Tempers flare. Minor disagreements escalate into major blowouts. It’s no surprise. People are different so there’s always going to be conflict when two or more get together. Conflict has its good points. It can spark new ideas and strengthen relationships. It can sharpen communication and other skills. But it can also be damaging. And in a workplace, it can be downright dangerous. So how do people handle conflict at work? Aggression Some people are aggressive. They feel that they have no choice. It’s the only way to save face and take control. But aggression rarely solves the problem and can often make a bad situation worse. Nobody wants to be too close to someone who is violent or abusive. They’re unpredictable and can be frightening. In most workplaces, it’s a sackable offence to attack, abuse or harass someo
