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Whats the best way to complain about rotten customer service and is it worth it?

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Whats the best way to complain about rotten customer service and is it worth it?

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I would also CC the retailer on any correspondence, and make sure that Apex knows that you’re doing it. Best Buy is probably a big account, and if enough people are having the same problem, you’re likelier to get prompt attention. Also, document every phone call.

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