Whats the best strategy for implementation across an enterprise?
Haight: It’s important to remember that these suites offer more than just event management. They include software distribution, inventory management, storage management, security management — all kinds of different functions. You need to sit down and create an implementation plan. For every dollar you spend on the product, you’re going to spend between $3 and $7 on deployment and operation. So, while the upfront licensing costs are significant — in the seven-figure range — it is, in fact, the tip of the iceberg. It’s the ongoing stuff — deployment, planning, implementation, monitoring — that makes this quite an expensive proposition. TechTarget: In what industries are these comprehensive software packages gaining traction? Haight: Early adopters tend to be in financial services industries. That’s because financial services companies usually have a good grasp of the costs of downtime and the cost of customer satisfaction. Major investment and financial sites typically have invested
