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Whats the average hold time on a tech support call?

April 26, 2017average hold tech support time

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Whats the average hold time on a tech support call?

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• If you have an unusually long wait time, this may mean that and ISP is either understaffed, or having network difficulties. Larger ISPs can expect long wait times. • Average wait time during normal business hours is NON EXISTENT. We do not hide from our customers when there is a network outage, as we haven’t had this problem yet. When we do, you will know about it.