Whats involved in administering a 360-degree feedback project?
It’s important to identify what participants hope to gain from 360-degree feedback, whether the organization is ready for the process, and if managers will follow through on the results. Much depends on the level of trust within the organization and whether the feedback will be used for individual development, rather than to influence compensation decisions or personnel action. A successful 360-degree feedback project has several phases. Develop the survey Develop a list of behaviors that describe the individual’s contributions within the organization. Input from feedback providers and recipients can be helpful. A reference such as the Survey Library in 20/20 Insight GOLD can be a useful start point. Some factors to consider: • How much time participants will spend giving feedback • The number of people each person will rate • Whether or not managers want a customized survey Select feedback providers Determine who can provide valuable feedback, whether inside or outside the organizatio
