Whats different today from 30 years ago?
Marketing is a contest for people’s attention. Thirty years ago, people gave you their attention if you simply asked for it. You’d interrupt their TV program, and they’d listen to what you had to say. You’d put a billboard on the highway, and they’d look at it. That’s not true anymore. This year, the average consumer will see or hear 1 million marketing messages – that’s almost 3,000 per day. No human being can pay attention to 3,000 messages every day. The interruption model is extremely effective when there’s not an overflow of interruptions. If you tap someone on the shoulder at church, you’re going to get that person’s attention. But there’s too much going on in our lives for us to enjoy being interrupted anymore. So our natural response is to ignore the interruptions. Television is unbelievably cluttered. Can you recall one TV commercial you saw last night? The Web is even worse! There are more than 250 million people in the United States, and almost all of them watch TV. And mayb
