Whats changing with the Payment Reminder emails for buyers?
Starting in June, you will be able to opt out of sending the eBay Payment Reminder email to buyers. How do I opt out of the Payment Reminder email? You can opt out of the Payment Reminder email by following these steps: • Go to My eBay • Click on the Account tab • Choose Site Preferences • Choose Selling Preferences, then scroll down to “Manage communications with buyers” to change your status to “opt out” Important: If you opt out of the Payment Reminder email and use the Unpaid Item Assistant, please be proactive in communicating with your buyer after a purchase. This could include an invoice after the sale, followed by your own payment reminder email two days later. The notice of an Unpaid Item dispute should never be the first piece of communication a buyer receives from the seller regarding a transaction. Where can I see an example of the Payment Reminder email? To see an example of the Payment Reminder email that eBay sends, follow these steps in Selling Manager: • Go to My eBay
