Whats an oops policy?
Everybody makes mistakes. If you make a mistake in measuring, we still want you to be happy. If you measured too big, we may be able to make some simple cuts and the product can be just like new. If you measured too small, sometimes the product can be used to remake the blind. If these situations happen, contact us immediately to discuss how we can help you. Usually we can remedy the situation with you shipping the product to our factory, paying shipping and return freight, and for a small service charge, the product may be adjusted. If you try to adjust the product without our authorization, you may void your warranty, so please contact us before trying to change a product’s size. Top • What do you do with my private information? Your private information will remain private. We do not share our customer lists with anyone! We will never sell, lend, or lease your email address or personal contact information to any nonaffiliate organization. We do not keep a record of your credit card i
