Whats an Email Template?
Often, you’ll be sending email alerts that are very similar to one another (especially if you’re invoicing a particular client on a regular basis). So, to save you the hassle of retyping the email each time, just use the Email Template feature (found on your settings page). Write up an email (optionally using the wildcards), and each time you use the Send Email feature, the message body will be filled out based on this template.