Whats a typical day for you at Buffalo Wild Wings in the Research and Development Department?
Sylvia: We spend a lot of time in the test kitchen. So a typical day, we do a lot with our vendors. We will spend some time talking with them, talking about new products new “ideations”. We spent some time doing some research, based on what’s happening in the industry. We’ll spend two or three hours in the kitchen cooking up things and testing things. We’ll spend some time following up on those tests, something that’s out in the field. Right now we have about seven tests going on. We also talk to the stores, and we go out into the different markets where we are doing a test to see how things are going. We like to touch base with the customers, because we can’t do a lot in the “ivory tower”, so to speak. It’s nice to be out there talking with them, to see what it’s really like. We do have a menu team, as well as a beverage team, which can include people from every department in the company. We meet once every two weeks. We talk about things that we have on test, things that we like to s
