Whats a Pre-Approved Change (PAC)?
A. A pre-approved change (PAC) is a low risk or impact change that does not require approval prior to implementation. There are many daily operational changes that could be classified as PACs. In order for a change to be considered a PAC, the change must go through the be reviewed first as a normal change with full detailed documentation on how the change is done in a repeatable and standard way. The CAB can grant PAC status if the documentation indicates that the risk is low and the change is completely documented.
