What would happen if a driver used the HOT lanes without an E-ZPass by mistake?
Our priority is to ensure clear signage and a robust public education campaign so drivers know the rules of the road and how to use HOT lanes. Our business is customer-oriented and we are committed to ensuring that using the lanes is safe and convenient for everyone. There may be times, however, when drivers will use the HOT lanes without an E-ZPass by mistake. If a driver uses the HOT lanes without an E-ZPass, it is likely that a letter will be sent to the driver explaining the correct way to use the HOT lanes and requesting payment of the toll and an administration fee. If the driver does not respond, the issue could escalate resulting in the driver receiving a summons ranging from $50 to $1,000, in addition to being charged the cost of the toll and an administrative fee.
