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What would cause me not to be able to enter or exit the OIA parking garage using my E-PASS account?

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It is possible the transponder is not correctly mounted on your windshield, the E-PASS account has insufficient funds or there could be an issue with the equipment in that specific lane and/or with your transponder. In all cases, it is best to contact the E-PASS Service center at 407-823-7277 for further information.

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