What would be the role of live chat software in insurance sales?
Considering the above said facts and heavy completion in the industry, it is evident that the insurance companies and thus their agents are forced to take inevitable but fruitful measures to convince the customers to choose their products. There are number of brands available for any kind of insurance plan, be it a long term life cover or a very short tern shipment cover. Live chat software will play a major role in convincing the customer buy a plan in a very effective way. Consider a scenario where a customer is looking to buy an insurance plan online. The customer is likely to browse the web for available brands which has products that suits the desired plan. While, browsing, the customer will have more queries and there will be no one to answer immediately. When equipped with a live chat application in the website, it will be possible for the customer to initiate a chat with the online representatives available. The agent now can chat with the customer, understand the need, and sug
