What works in rewarding and motivating employees for exceptional performance?
• Communicate clear expectations in ways that are understood by the performers, and challenge them to excel. • Money and time off. • Money and time off are just substitutes for the things that can really motivate employees: participation in organizational changes and decisions, and being fully informed on what is going on. • Delegate effectively. Provide clear expectations and the path and commitment to continue to support and guide the project. Give the trust and respect needed for the subordinate to take on the responsibility and accountability. • Allow the staff to drive innovations and change. The best management can do is to give staff an environment where they can be creative in improving their performance. In the current vacuum of leadership in management levels, allowing staff to take on informal leadership roles is more of a reward than small monetary awards. • Recognition! Money and time off, as well as other creative gifts, have made a difference in my organization. • Doing
