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What will happen to the commission if a guest who has paid their money cancels the booking?

April 26, 2017booking Cancels Commission guest money paid

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What will happen to the commission if a guest who has paid their money cancels the booking?

1 Answer

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The terms and conditions you apply to guests regarding refunds due to cancellations are totally up to you. However, due to the fact that we know it is going to be very rare that you have to make refunds, we will refund our commission payment at the same time as we credit the guest with your refund. Therefore we will not make any commission on guest cancellations.