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What will happen if the wrong office location is chosen for the Referral? Do they need to do a new Referral or can the current one be corrected?

April 26, 2017chosen corrected location Office referral wrong

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What will happen if the wrong office location is chosen for the Referral? Do they need to do a new Referral or can the current one be corrected?

1 Answer

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For the IVR & Web applications, the transaction cannot be changed in iEXCHANGE. They will need to enter a new Referral with the correct information.