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What will happen if someone compromises my Virtual Branch password? How will Enhanced Authentication prevent them from accessing my accounts?

April 26, 2017accounts authentication branch compromises Enhanced password virtual

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What will happen if someone compromises my Virtual Branch password? How will Enhanced Authentication prevent them from accessing my accounts?

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If someone tried to log on to your Virtual Branch Internet Banking/ Bill Pay account from a computer that you did not register for Enhanced Authentication, they will be challenged to answer one of your Challenge Questions. Since they will not be able to answer the question correctly, they will not be able to log on.