What will happen if I enter the wrong vehicle registration number when using Pay by Phone?
Once the Park and Pay session has been confirmed the details cannot be changed. If this does happen then contact Customer Services on (01325) 388799 in order to avoid a Penalty Charge Notice being issued. If you change your vehicle at any time then you will need to change your vehicle details in your account on the Verrus Website [external link] or through the automated system when calling and pressing 2 when prompted to go to the options menu.