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What will happen if I arrange a visit time and have to reschedule at short notice, due to doctors appointment etc?

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What will happen if I arrange a visit time and have to reschedule at short notice, due to doctors appointment etc?

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If this should occur, please contact the MHS Helpdesk as soon as you are aware that you will not be able to keep the appointment. If you wish to leave your key with a neighbour or the local DE Housing Officer, then please pass this information to the Helpdesk, so that the tradesman can still complete the works. Alternatively you will be able to make a new appointment whilst you are in contact with the Helpdesk.

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