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What will be done with the information captured during inbound calls?

April 26, 2017captured inbound

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What will be done with the information captured during inbound calls?

1 Answer

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10 Posted

The Call Center team members screen inbound calls to identify calls from family members. Information from these calls is matched with a passenger name confirmed to be on the manifest and then provided to the Member to determine the appropriate family member to be notified.