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What will be done to make sure the new campus is not intimidating and is “friendly” for members of San Francisco’s diverse cultural and ethnic population?

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What will be done to make sure the new campus is not intimidating and is “friendly” for members of San Francisco’s diverse cultural and ethnic population?

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California Pacific has many years of experience making all of our facilities friendly and welcoming to all our patients regardless of ethnicity or language. Our new campus will build on that experience. In fact, one of the guiding principles in its design was “All decisions will reflect an awareness of diversity of cul­ture, language, age and lifestyle.” We employ full-time clinical interpreters for Cantonese, Mandarin, Korean, Japanese, Russian, and Spanish. If a patient or visitor speaks a language for which we do not have a translator, we use a phone service that provides us with the appropriate translator immediately, day or night. We also make sure that directories and way-finding signs are translated into Chinese and Spanish throughout our facilities. Single-patient rooms will allow greater privacy and control over their own environment for all patients and their families. Some cultures encourage large families to spend long hours in the hospital with a patient, and the private r

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