What were the factors that affected service utilization and goal attainment?
The major factor associated with changes in the intensity of service utilization appeared to be stage of project development. As projects stabilized and became institutionalized, the intensity of service utilization peaked. As CCDP projects matured, they were better able to help families identify, locate, and access services. Furthermore, families’ competencies in identifying their goals and accessing services increased over time. Although some variation existed across projects in the proportion of families who set and attained goals, clusters of sites that ranked very high or very low on these dimensions were not identified. Important factors associated with goal attainment included length of time participating in CCDP, length of time working on the goal while participating in CCDP, and intensity of services received. Longer tenure in the program, less time spent working on the goal (for 21 of 25 goals), and for 11 of 25 goals, receipt of a greater intensity of services (defined as co
