What were some of the biggest hurdles faced during the revision process?
JW: One of the biggest hurdles we confronted was managing the project team that required accurate input from so many sources. We created a comprehensive project plan to manage the process that made sure everything was being worked and according to our desired timeframe. E: What areas of the Code underwent the most dramatic changes? JW: By bringing the document down to an eighth-grade reading level, people are finally able to understand the whole Code and, more importantly, relate to its content. Involve your corporate communications department on this project. They have the expertise to develop the content for your workforce in an engaging and comprehensible style. E: How has the organizational culture changed at Cisco as a result of the code revision? JW: The new Code received extremely positive feedback and has prompted many executives down to individual contributors to seek out the Ethics Office’s presence at upcoming meetings and events. More people are speaking up than ever before
