What was the rationale behind creating the Emergency Center of Excellence?
In the “Business Excellence” model, formal recognition programs are an important staff motivator for performance improvement. (http://en.wikipedia.org/wiki/Business_excellence). EmEx applied this concept to emergency medicine, concentrating on customers, stakeholders, and processes. We hope that the Emergency Center of Excellence designation raises the bar for emergency medicine performance. Furthermore, we feel best practices should be defined by practicing doctors and nurses, not bureaucrats or regulators.
