What was requested of the employee in the last performance review and was it accomplished?
It is difficult for an employee to ask for a wage increase when he has agreed to accomplish something and has not followed through. An example is an employee who has agreed to learn proper insurance billing but did not follow through by taking the training course the employer offered. If, on the other hand, an employee has done all that was requested, then he can answer this question in a positive way, showing commitment and follow through. What is the employee currently doing to help the practice increase in profits or improve in some way? It is important to have methods to measure the results of an employee’s efforts. As an example, an employee came into an office when the monthly accounts receivables were 2.5 times the average production. (Today, accounts receivables in most offices are only 1 to 1.5 times the average production per month.) At the end of six months, the new employee has collected old dollars as well as money up front from the patients and she had reduced the account
